Privacy Policy

Introduction

CROSS TECHIT SRL (hereinafter referred to as "Company") respects the privacy of personal data and is committed to protecting the information collected from clients, partners, and users of our website. This policy describes how we collect, use, and protect personal data.

Collected Data

We may collect the following categories of personal data:

• Identification Information: Name, surname, position, company.
• Contact Information: Email address, phone number, postal address.
• Technical Information: IP address, browser type, pages accessed on our site.
• Other Data: Information voluntarily provided through contact forms or during communications with us.

Purpose of Data Processing

We process personal data for the following purposes:

• Service Provision: To offer our IT consultancy and cloud solutions.
• Communication: To respond to your inquiries, requests, or complaints.
• Marketing: To inform you about our products, services, and offers with your prior consent.
• Service Improvement: To analyze and improve our services and user experience on our site.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contract Performance: When processing is necessary to fulfill a contract you are a part of.
• Legal Obligation: When we are legally required to process certain data.
• Consent: For marketing activities or other processing that requires your approval.
• Legitimate Interest: To improve our services and ensure website security.

Data Disclosure

We will not disclose your personal data to third parties, except for:

• Service Providers: Who assist us in our activities (e.g., IT services, marketing), under confidentiality obligations.
• Public Authorities: When disclosure is required by law.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. However, no data transmission over the internet is completely secure, and the Company cannot guarantee absolute security.

Data Subject Rights

Under GDPR, you have the following rights:

• Right of Access: To know what personal data we hold about you.
• Right to Rectification: To request correction of inaccurate or incomplete data.
• Right to Erasure: To request data deletion under certain circumstances.
• Right to Restriction: To request limitations on how we process your data.
• Right to Data Portability: To receive data in a structured format and transfer it to another controller.
• Right to Object: To object to data processing under certain conditions.
• Right to Withdraw Consent: When processing is based on your consent.

To exercise these rights, you can contact us at: [Company's email address].

Data Retention Period

We will retain personal data only as long as necessary for the stated purposes or as required by legal obligations.

Privacy Policy Changes

We reserve the right to update this policy periodically.